I DON’T WANT TO KNOW MY CUSTOMERS I have heard this statement many times over and over from different people who believe that business is business and knowing your customers intimately can create complications; wrong buddies! Whether you are a freelancer or a salesman selling product from a reputable company; your success largely depends on how good your relationship is with your client. You cannot ignore the fact that a customer is also a person just like you; he can have likes and dislikes, personal preferences and obligations similar to yours. For a freelancer it is very important to create a bond with your customer. Fine as far as the task on hand is concerned; sure you can know all about it and the client will be more than willing to fill you in on all the details. But that is not it is all about. Freelancers act as manufacturers and salesman both. There has to be a symbiotic bond. Photo Credits: FreelancersElite Graphics Dale Carnegie is a famous writer who has...
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